• A key member of our Product Leadership team
• Strengthen the product feedback loop
• Implement processes and work methods in the product department
• Strategic Planning and Road mapping
• Cross-Functional Alignment

Responsibilities:

• Build the Product Operations function, create and enable processes to oversee the end-to-end lifecycle of our product, from ideation through delivery
• Programmatically manage customer feedback from multiple channels in collaboration with the CRO teams and close the feedback loop with CRO/Customers
• Collect, analyze, and communicate qualitative and quantitative data from within and outside the product team, bringing metrics to the front of what we do as a business to help make decisions, enhance Product outputs, and improve efficiency
• Integrate & analyze Data into Insights for the Product & leadership Team
• Traceability between business objectives and roadmap prioritization
• Manage product management tech stack, define and record best practices for consistent and effective use.
• Programmatically manage the Communication of the strategic direction, roadmap, priorities, and releases to relevant parties inside the company
• Build healthy interfaces between Product, Engineering, and Go-to-Market, and improve cross-functional alignment

What is in and out of the work scope?
It’s important to draw red lines in your role description. Once you start to work with several departments, many colleagues will try to use your time to promote their work needs. Before helping someone, it’s important to ask – does it help the product department?